Privacy Policy

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Privacy Policy

At FoodFork, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website or services.

1. Information We CollectWe collect personal information to provide and improve our services. The types of information we collect may include:

• Your name, contact details (email, phone number, etc.)
• Event details such as venue, date, and preferences
• Payment details when you engage our catering services
• Any additional information you voluntarily provide through contact forms or service inquiries

2. How We Use Your InformationYour personal information is used for the following purposes:

• To communicate with you about our services, including providing quotes, invoices, and event details
• To process payments and manage your account
• To tailor our services to meet your preferences and needs
• For marketing and promotional purposes, with your consent (you may opt-out at any time)
• To comply with legal and regulatory requirements

3. Sharing Your InformationWe do not sell or rent your personal information to third parties. We may share your information:

• With service providers or partners involved in your event, such as venues or event coordinators, only when necessary for providing our services
• When required by law or to protect our legal rights
• In the event of a merger, acquisition, or business restructuring, where your information may be transferred as part of the business assets

4. Security of Your InformationWe take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, data encryption, and restricted access to sensitive data.

5. Your RightsUnder POPIA, you have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your personal information
• Object to the processing of your personal information for certain purposes
• Request the deletion of your personal information, subject to legal obligations

6. Data RetentionWe retain your personal information for as long as necessary to provide our services and comply with legal requirements. Once no longer needed, your information will be securely deleted or anonymized.

7. CookiesOur website uses cookies to enhance your browsing experience. Cookies collect non-personal data such as your browser type, IP address, and pages visited. You can control cookie preferences through your browser settings.

8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for any updates.

9. Contact UsIf you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

FoodFork Catering
Email: [Insert email address]
Phone: [Insert phone number]
Gauteng, South Africa

By using our website and services, you consent to the terms of this Privacy Policy.